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Terms & Conditions


In these Terms & Conditions, “The Company” or “The Seller” means ‘Riviera Digitals’, “The Buyer” means the person who buys or is to buy the products, and the “Products” or “Goods” means any services, products or goods sold, subject to this Contract.

All Sales Orders are accepted by the Company, subject to the Goods being available, and in accordance with the Seller’s Trading Conditions. On acceptance of a Sales Order, the Company will make the products or goods available to the buyer, within an agreed time. The Company is not responsible for any delay in goods being made available to the buyer, through subsequent extended or otherwise delayed lead times from its suppliers, which are beyond its control. Orders are accepted on the clear understanding that these conditions of sale shall apply to the exclusion of all others. Any variation will only be accepted by written confirmation, signed by a Proprietor of the Company. All goods are sold and will be charged at the current retail selling price as at the date of Sales Order. The Seller has the right to alter prices without notification. Any variation is at the discretion of the Seller.
No Contract will exist between the Seller and Buyer unless a written order placed by the Buyer has been accepted by the Seller. In any case these terms shall apply if a sale or transaction has taken place.

For Face-to-Face transactions / purchases, a minimum 50% Deposit (Non-Refundable) on acceptance of order by the Seller. Outstanding balance owing, to be Settled in Full , upon installation.
All unpaid cheques will incur extra charges to cover our cost’s.
Domestic Customers: The amount shown on this invoice is due immediately. Late Payment: Interest is automatically added in line with current law

Commercial Customers: We understand and will exercise our statutory right to interest under the Late Payment Of Commercial Debts (Interest) Act 1998 as ammended and supplemented by the Late Payment Of Commercial Debts Regulations 2002 if we are not paid according to agreed credit terms. Interest charges will be added to any outstanding amounts owing @ 8% above the reference rate for all commercial customers.

The Company reserves the right to alter, amend, or cancel any such promotions or current discounts without notice. Your statutory rights as a consumer are not affected.

All Goods remain the property of the Company until Full Settlement has been accepted by Seller. Goods will only be released to Buyer on submission of written Sales Order accompanied by relevant Sales Receipts, to indicate Proof of Purchase.

The Buyer is responsible for ensuring that proper and correct operating instructions, supplied with all goods sold, are clearly adhered to. The Buyer consequently accepts Full Responsibility and fully indemnifies the Company for any damage or consequential loss and all costs, liabilities, demands and expenses caused by misuse or lack of understanding of the Product by the user.
All Goods purchased include Manufacturers Guarantee of a period of 12 Months (from date of collection or date of despatch of goods), valid only on submission to Company of Sales Order and or Sales Receipts, as applicable.
This Warranty covers against any Faults or Defects Only ,which may be apparent. Excludes Accidental, Unintentional damage, or Misuse of the Product. All Goods must subsequently be returned to the specific Manufacturer for Inspection/Service Report and any Repair Charges which may be duly applied.
All goods supplied (whether sent or installed) carry a RTB (Return to base) warranty. All faulty Goods to be returned to our office at the customers expense. This includes all Satellite & Terrestrial Reception Devices. All faulty receivers to be returned to our office at the customers expense. Office address as printed on Invoice.
Chargeable Repair Costs include: Less than 12 months (from date of purchase): ‘Full Postage Costs’ or ‘Full Postage and Repair Costs’ if due to misuse, accidental damage etc.
More than 12 months (from date of purchase): ‘Full Postage and Repair Costs’ plus ‘Engineer Service Call costs’ where applicable.

Cancellation of Sales Order will only be accepted by the Company NO LATER than 24 hours from receipt of order, but only if prior to despatch.

No cancellation of goods will be accepted for custom made, or specially ordered products.

Acceptance of cancellation will only be granted on notification in writing by Buyer to the Proprietor of the Company.

The Buyer undertakes to indemnify the Seller against all claims relating to or arising from goods sold to the Buyer by the Seller in respect of any loss, damage, or expenses sustained by any third party howsoever caused, save for death, or personal injury caused by the Seller’s negligence.

Service of any notice under these Terms and Conditions shall be effected if sent to the address as given in this Contract either by delivery, post, or fax. Such notice shall be deemed served when delivered by hand 2 days after posting if sent by post and 1 hour after transmission if sent by fax.

In the event that any Terms and Conditions shall be declared by any court of competent jurisdiction to be invalid or unenforceable in anyway, such invalidity or unenforceability shall in no way impair or affect any of the other conditions hereof all of which shall remain in full force and effective.

The Contract shall be deemed to be made in England and shall be governed by and in accordance with English Law and both parties submit to the exclusive jurisdiction of the English Courts.

Legal notice: All satellite Reception devices are sold to you on the strict understanding that the items are only to be used with a legitimate UK subscription.

‘Riviera Digital’ shall not be held liable for any consequences from any cause due to “force majeure” delay, accidents, riot, lock out, government restrictions or any other cause beyond its control.